Ryan Farrell
Enterprise System Administrator
rfarrell@reed.edu
Location: ETC 308
Hours: Monday - Friday, 8:30 am - noon and 1 pm - 5 pm
What I Do:
- Plan and complete work related to the design, installation, operation, support, upgrades and maintenance of ERP infrastructure, including software and servers
- Maintain releases of ERP applications, collaborating with other IT administrators, developers, and Reed user community with ongoing planning, development, and testing prior to new service rollouts
- Ensure high availability of the ERP system, upgrading the production ERP during non-standard work hours, generally evenings and weekends
- Monitor security alerts and ensure that appropriate patches are applied in a timely fashion; work with developers to patch or upgrade custom code for security compliance
- Troubleshoot and manage performance issues in ERP and associated third party application systems
- Collaborate with other IT administrators to plan and administer the system architecture that supports the ERP applications and facilitates integrations with other systems used at Reed
- Create and maintain thorough documentation of all ERP customizations
- Collaborate with other IT administrators and key administrative data stewards to manage accounts, data and application security, and authentication integration for the ERP
- Work with ERP vendor and other external vendors to ensure the products are stable and functional for Reed’s user base
- Keep up-to-date on changes to ERP technology and capabilities and communicate changes with appropriate teams as needed
- Participate in professional conferences, seminars, and classes as needed